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Post by pat1958 on Oct 23, 2018 22:13:35 GMT
Has anyone had any problems with Totentanz?. I put an order in on Oct 15 for some CB Gauls and, while they charged my paypal account, I have yet to receive so much as an email saying they have the order or have shipped. I sent an email to them last week about this and received no response. Is it just me or is this the usual?
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Post by Les1964 on Oct 23, 2018 22:30:45 GMT
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Post by timurilank on Oct 24, 2018 5:59:20 GMT
Has anyone had any problems with Totentanz?. I put an order in on Oct 15 for some CB Gauls and, while they charged my paypal account, I have yet to receive so much as an email saying they have the order or have shipped. I sent an email to them last week about this and received no response. Is it just me or is this the usual?
Totentanz-miniatures did experience a problem with their ‘web shop’ in May of this year. I can find no occurrence of the same problem, but if you used the ‘webmail’ system to contact them, you may want to use the alternative email addresses given elsewhere at their website.
info@totentanz-miniatures.com ,
tienda@totentanz-miniatures.com,
jsm@totentanz-miniatures.com
They do have a Facebook page, but their last entry is dated August 27.
I had a similar experience with another company and used an alternative address and their response was immediate. Good luck.
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Post by Baldie on Oct 24, 2018 8:17:07 GMT
I have used them a few times and service was great.
Hope they expand ranges.
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